It is a simple 5-step process * in Down Room:
* You can see all the steps regarding payments in the section "What are the payment terms?"
Copy of the last grades you have (selectivity, high school) or the offer of a place at the University.
Everglow House admits students from any university or educational institution. There are also some places for opponents. The request can be made from January for the following course.
For summer courses, you can make a reservation from the previous March
The Residence has a minimum stay of the complete academic year (ten months), normally from September of the current year until the end of June of the following year.
The residence for the summer courses has a two-month stay from July 1 to August 31.
Yes, although the application is not automatic and depends on the summer groups that the residence has. Please request summer stays as soon as possible.
Yes, the full course payment can be divided by paying by direct debit. If you prefer to make a single payment annually, you will have a 5% discount.
In our contract, there are four concepts in terms of payment:
In the event that there is any damage, the portion proportional to the damage caused will be deducted from this deposit, and will also be discounted in the event of non-payment of any monthly payment.
Payments are made in three steps (Example Rooms Down):
* If you make your reservation from June 1, for the annual stay, payment will be made only once (€ 1000). If you do it from May 1 for the summer stay, you must also make the payment in one go.
Yes. Provided that at the end of the accommodation period you have not produced damage to the furniture, facilities and elements of the residence, and that you have fulfilled the minimum stay required by the contract.
It will also be discounted in the event of non-payment of a monthly payment.
The full board, all expenses and the use of common areas. Cleaning, bedding and towels. Fiber optic internet, laundry of your personal clothes, maintenance and management team.
"Cancellation policy" is expressly included in the contract.
If you have already paid for your PLAZA CONFIRMATION and you decide to cancel your accommodation with us BEFORE May 31, 2020, we will return any amount paid without justification.
If you decide to cancel your stay AFTER May 31, 2020, you will not be entitled to a refund of the CONFIRMATION OF PLAZA. Likewise, if the duration of the contract is breached, you will not be entitled to the refund of the DEPOSIT, unless you notify us at least one month in advance in writing, and you have stayed the minimum period of stay established in the contract.
* For cancellations in annual payment modality see the document "Cancellation Policy".
Yes, we also change and wash them weekly.
As long as you leave it exactly the same way you found it. If not, there may be charges for damages caused.
No. We are animal advocates, but living together requires respect for others and therefore you cannot bring animals or pets to the residence.
Not inside. It is illegal. Smoking inside is strictly prohibited and may result in internal penalties and additional costs for cleaning and painting.
Yes. The Residence has a dedicated high speed fiber optic connection. In the room you have a cable connection and there is WiFi throughout the building.
Not in your room. You can request permission to use the common areas.
Night visits are strictly prohibited. Sorry, but your friends will not be able to stay to sleep.
You can notify maintenance through reception.
There is always someone to talk to. In your University there will be a student attention service where there is also the University Ombudsman. Our team is also at your disposal if you need us.
Dejar tu habitación tal y como lo encontraste: totalmente vacía y sin daños. Avísanos un par de días antes de tu salida para que hagamos la revisión de tu habitación para comprobar su estado y deja las llaves en la recepción.
Only if you renew for the next course. You have to pack everything and leave it at the reception with your name on all the packages. The Residence does not accept any responsibility for the boxes and belongings you leave, so we encourage you to take them with you.